Legal

Terms of Service

Please read these terms carefully before using our cleaning and facility management services.

Last updated: April 2026

1. Acceptance of Terms

By accessing or using Evershine Cleaning LLC's services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Services Description

Evershine Cleaning LLC provides the following services in Dubai, UAE:

  • Professional cleaning services (residential and commercial)
  • Pest control treatments
  • Building and facility maintenance
  • Facility management solutions

3. Booking and Cancellation

When you book our services:

  • Bookings are confirmed upon receipt of payment or agreed payment terms
  • Cancellations must be made at least 24 hours in advance
  • Late cancellations may be subject to a cancellation fee
  • We reserve the right to reschedule services due to unforeseen circumstances

4. Pricing and Payment

  • All prices are quoted in UAE Dirhams (AED)
  • Prices may vary based on property size, service type, and frequency
  • Payment is due as per agreed terms (cash, bank transfer, or credit card)
  • Late payments may incur additional charges

5. Service Standards

We are committed to providing quality services:

  • Our team follows industry-standard cleaning protocols
  • We use appropriate cleaning products and equipment
  • All staff are trained and supervised
  • We welcome feedback to improve our services

6. Liability

Our liability is limited as follows:

  • We are not liable for pre-existing damage or wear
  • We recommend securing valuables before service appointments
  • Claims for damage must be reported within 24 hours of service
  • Our maximum liability is limited to the value of the service provided

7. Guarantees

If you're not satisfied with our service:

  • Contact us within 48 hours of the service
  • We will re-clean the affected areas at no additional cost
  • If still unsatisfied, discuss options with our customer service team

8. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

9. Contact Information

For questions about these Terms of Service:

Evershine Cleaning LLC

Office 202, Second Floor, Al Bateel Building
Al Quoz 3, Dubai, U.A.E

Phone: +971 4 410 7481

Mobile: +971 50 723 8851

Email: [email protected]

Ready to Get Started?

Contact us today to schedule your cleaning service or request a free quote.

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